Frequently Asked Questions

Can we entrust a third party to inspect your factory/product? What else can you support to your customers?

Yes. of course.

What's more, we can share with you our experience of how to deal with this kind of third party to protect your benefit.


HD Photos, drawing, technical support, after-sale service, etc. We can offer you this kind of thing like every factory do. Besides:

1st. The testing room is open; we can test the third part product under request.

2nd. Art designers can offer you product rendering or video to support your sales team and save your AD budget. 

3rd. The quality control team keeps collecting the data about the quality problem, complaint, and improving method, which we'll share with our customers step by step.


May I ask for a DIY / OEM product? What's your MOQ? What's your lead time?

Yes. We can do more.

Firstly, we have the R&D department, we can even develop by only a concept.

Secondly, the product can be with your brand/logo under your authorization.

Thirdly, we can sign an Exclusive agreement with you to protect your benefit.

The last and most crucial point is, you have the responsibility to retrieve patent items before developing a new topic.


It depends on a different product. 

In the quotation sheet, there'll be MOQ for your reference.

Besides, there is NO MOQ for the regular items which we have stock.


Generally in 30-45 days. 

Except for the new development, the DIY items, and the period of CNY. Once we get your order forecast, we'll offer you an accurate delivery time.


May I have the price list for all your product? When will my inquiry be answered?

 We're willing but impossible to offer.

For example, the most straightforward handle, its cost can be different by longer or shorter, thicker or thinner, different finishing/color, invisible structure, and so on. Before you tell us what you need, we have no idea how to quote.

At present, the competition is fierce; only the accurate quotation can help you to win the game. For both of our benefits, please talk to us about the product before pricing.


Within 4 hours on workday.


How can you control the quality?

We control our quality by four steps:

1st. Raw material and the purchasing item (e.g., screws, spindle, spring and so on) must pass our QC before warehousing.

2nd. Follow the strict production process, only qualified items can flow to the next working procedure.

3rd. Besides the spot check, we follow the ANSI ASQ Z1.4 standard for the final examination.

4th. Engineers must test certified items in the testing room.

Which market do you sell most? What Certification do you have?

Our top three markets are 

1st. Europe; 

2nd. Asia Pacific (Including middle east); 

3rd. South America.


EN1906 G3 / EN1906 G4 / EN1634-1 / CE / CQC.

Besides the third party certs, we have a professional testing room for various items.

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